Renaissance Dallas Richardson Hotel

“The hotel staff are kind and helpful. The room was clean and comfortable. What stood out was lunch at the hotel restaraunt. Lawrence was our waiter. He was amazing. Old school service you just don't see often enough even at high dollar places. He was thoughtful. Articulate. He seated us like we were royalty - it's hard to put into words. We were just there for lunch and didn't expect much. We were amazed to feel welcomed and valued as customers. He never let a glass run low while not looking like he was watching at all. I know, I know. Lunch at a hotel restaurant and my review is all about how amazing Lawrence was. But honestly, while the french dip was tasty, the tea was not too weak, and the fries were perfectly cooked - Lawrence was the star of the show. If I am ever in the area again I will make a point of coming again not just because the food was good but because Lawrence is here and treats you like you are a more than just another headcount. I hope they know the diamond of a man they have here.”

“We had a wonderful stay at the Renaissance Hotel! Jasmyn at the front desk was absolutely amazing. When we arrived, we realized our reservation had been booked with a king bed instead of the two doubles we needed. She quickly and kindly accommodated the change without any hassle. On top of that, she went above and beyond to make sure our friend who was traveling with us had a room right next door. Her professionalism, efficiency, and warm attitude made such a positive impression and truly set the tone for our stay. Thank you, Jasmyn, for the exceptional customer service!”

“The rooms are clean and cool. The hotel is pretty. The layout doesn't really accommodate quiet so if you value silence this really doesn't work. The staff were kind and helpful. The breakfast buffet is $20 and had good variety would be nice for that to open prior to 7am. The Starbucks was supposed to be open no idea where the Barista was, waited for several minutes and left.”

“This hotel is beautiful. Modern, ascetic, and well thought-out. The big open space of the hotel and the ability to overlook the lobby from every floor just makes you want to hang out outside your room even more. The lounges outside the elevator area are a perfect touch. The conference wing was nice and modern as well. Staff were polite and attentive. The buffet was good and plenty of space to relax and work on your laptop or just lounge and enjoy yourself. The parking garage was well placed and easy to access. I hope to visit again soon and thanks to everyone at the RDR Hotel who helped make my first stay so memorable.”